Question 1

Do I need accounting knowledge to use MGH Books?

Accepted Answer

No. You do your normal business — billing, buying, paying — and the correct accounting happens in the background. The formal reports are one click away for you or your CA.

Question 2

Can I use MGH Books without a GSTIN?

Accepted Answer

Yes. You can bill without a GSTIN and add it later when you register; nothing is lost.

Question 3

Which devices does it work on?

Accepted Answer

Web, desktop and mobile, with the same account. It also works fully offline and syncs when you reconnect.

Question 4

Is it available in Indian languages?

Accepted Answer

Yes — the interface supports 10 Indian languages.

Question 5

How do I move my data from my old software?

Accepted Answer

Import items, customers and opening balances from Excel/CSV, and our team helps over WhatsApp. The Shakti plan adds Tally-compatible import/export.

Question 6

Do I have to calculate GST on a bill?

Accepted Answer

No. Set each item's GST rate once and the app applies the right CGST/SGST or IGST automatically based on the place of supply.

Question 7

Can I share invoices on WhatsApp?

Accepted Answer

Yes — share any invoice as a WhatsApp message or PDF, with a UPI link so customers can pay instantly.

Question 8

Does the POS work offline?

Accepted Answer

Yes. Keep billing when the internet drops; bills sync automatically once you're back online.

Question 9

Which documents can I create?

Accepted Answer

Tax invoices on the free plan; quotations, proforma, sales orders, delivery challans and credit notes from Pragati upward.

Question 10

Can I accept UPI and cards?

Accepted Answer

Yes, via Razorpay, plus cash — and day-end shows sales split by payment mode.

Question 11

Will my books match my GST returns?

Accepted Answer

Yes. Accounting, GST and inventory share one set of data, so your returns and financial statements reconcile by design.

Question 12

How does bank reconciliation work?

Accepted Answer

Import your bank statement and MGH Books suggests matches, so you only review genuine differences — minutes instead of a day.

Question 13

Can my CA work in my books?

Accepted Answer

Yes — give your CA role-based access to view ledgers, post journals and pull statements without disturbing your day-to-day.

Question 14

Does it handle depreciation and fixed assets?

Accepted Answer

Yes, with SLM and WDV methods, so your accounts and tax position stay accurate.

Question 15

Does stock update automatically as I bill?

Accepted Answer

Yes. Every sale and purchase adjusts inventory in real time, so the shelf and the system agree.

Question 16

Can I track batches and expiry?

Accepted Answer

Yes — batch and expiry with FEFO (first-expiry-first-out) for food, pharma and cosmetics.

Question 17

Can I manage multiple warehouses?

Accepted Answer

Yes, track and transfer stock across as many locations as you have, with a full audit trail.

Question 18

What if my physical count differs from the system?

Accepted Answer

Use Stock Adjustment to set the correct quantity; MGH Books records the change so your books stay honest.

Question 19

Does MGH Books do manufacturing costing?

Accepted Answer

Yes — build a Bill of Materials with industry templates and every production run is costed for you, including yield and wastage.

Question 20

Does it support multi-level BOM?

Accepted Answer

Yes, assemblies from sub-assemblies, each level costed so the final product cost is accurate.

Question 21

Can it suggest a selling price?

Accepted Answer

Yes — from your BOM cost the AI suggests an optimal MRP/selling price, so you never underprice.

Question 22

Does it calculate PF, ESI, PT and TDS?

Accepted Answer

Yes — all statutory deductions are computed with current and state-specific rules, and reports are ready to file.

Question 23

Can a payroll agency run multiple clients?

Accepted Answer

Yes, manage each client's payroll separately within one workspace.

Question 24

Does it handle payslips, loans and gratuity?

Accepted Answer

Yes — payslips, employee loans/advances and gratuity are supported.

Question 25

Does MGH Books prepare GSTR-1, 3B and 2B?

Accepted Answer

Yes. It prepares the returns from your data and exports the JSON; you upload and file on the GST portal with your OTP.

Question 26

Does it generate e-invoices and e-way bills?

Accepted Answer

Yes — e-way bills generate from invoices, and e-invoice (IRN) is supported on higher plans using the government portal.

Question 27

How does it handle CGST/SGST vs IGST?

Accepted Answer

It applies the place-of-supply rule automatically: same-state sales get CGST+SGST, inter-state get IGST.

Question 28

Can I reconcile ITC?

Accepted Answer

Yes — match your recorded purchases against GSTR-2B to claim the correct input tax credit.

Question 29

How does it help me avoid penalties?

Accepted Answer

A single compliance calendar shows GST, TDS and payroll due dates with clear status, so deadlines don't slip.

Question 30

Does it handle TDS and TCS?

Accepted Answer

Yes — deducted/collected at the right rate and tracked for deposit and reporting.

Question 31

Is there an audit trail?

Accepted Answer

Yes, every entry and change is recorded, so a query or audit is quick to answer.

Question 32

Which reports does my CA get?

Accepted Answer

Trial Balance, Profit & Loss, Balance Sheet and Cash Flow — already reconciled and exportable, plus the schedules auditors ask for.

Question 33

Can I see my business live?

Accepted Answer

Yes — real-time dashboards for sales, profit, cash and stock, with drill-down to the exact transaction.

Question 34

Why is my profit high but my bank low?

Accepted Answer

Profit isn't cash — money may be in unpaid customer bills (receivables) or in stock. The dashboard shows both.

Question 35

What can the AI actually do?

Accepted Answer

Draft invoices from plain words, forecast cash, score customers, scan bills (OCR), flag anomalies and even draft a GST-notice reply — real tasks, not a chatbot.

Question 36

Is the AI accurate?

Accepted Answer

It drafts for you to review; you always confirm before anything is saved, so you stay in control.

Question 37

Is my data used to train AI?

Accepted Answer

Your business data stays yours; the AI works on your data to help you, not to train public models.

Question 38

Which plans include AI?

Accepted Answer

AI starts on Pragati (2 tools), expands on Samridhi (10) and Unnati (15).

Question 39

Does it integrate with Razorpay?

Accepted Answer

Yes — collect UPI/card payments via Razorpay, with receipts reconciled against your invoices.

Question 40

Can it import bank statements?

Accepted Answer

Yes, import a CSV/Excel statement for quick auto-matched reconciliation.

Question 41

Can I export my data?

Accepted Answer

Yes — export to CSV/Excel anytime, and the Shakti plan adds Tally-compatible export. You're never locked in.

Question 42

Is the free plan really free?

Accepted Answer

Yes — Shuruat is free forever for a single company, with unlimited GST invoices, cloud sync and backup.

Question 43

What do the plans cost?

Accepted Answer

Pragati ₹2,499/yr, Samridhi ₹3,999/yr, Unnati ₹5,999/yr, Shakti ₹9,999/yr (up to 30 companies). Extra seats from ₹299/yr; prices exclusive of taxes.

Question 44

Are plans monthly or yearly?

Accepted Answer

Paid plans are billed annually, which locks your price for the year. There's no monthly option right now.

Question 45

What is the founding offer?

Accepted Answer

The first 50–100 businesses get the full ₹9,999 Shakti plan free for a year in exchange for honest feedback.

Question 46

Is my data secure?

Accepted Answer

Connections are SSL-secured, access is role-based, there's a full audit trail and automated backups, and you can export anytime.

Question 47

How long does it take to set up?

Accepted Answer

A few minutes — add your company details, then you can raise your first invoice. You can add items, customers and stock as you go.

Question 48

Do I need to install anything?

Accepted Answer

No — MGH Books runs in your browser on any device. There's nothing to install or update.

Question 49

Can my staff use it too?

Accepted Answer

Yes — invite team members with role-based permissions so each person sees only what they should. Extra seats are ₹299/year.

Question 50

What if I get stuck?

Accepted Answer

Use the Help Center guides, the in-app prompts, or message our team on WhatsApp — we're happy to help or give a quick demo.

Question 51

Can I try it before paying?

Accepted Answer

Yes — start on the free Shuruat plan with real data. You only upgrade when you need advanced features.

Question 52

Can I customise my invoice design?

Accepted Answer

Yes — choose from PDF templates and add your logo, colours and terms. Custom branding expands on higher plans.

Question 53

Can I set my own invoice number series?

Accepted Answer

Yes — numbers auto-increment, but you can set the prefix and series. Keep them sequential to stay GST-clean.

Question 54

Does it support recurring/subscription invoices?

Accepted Answer

Yes, from Pragati — set a cycle and the invoice is raised automatically each period.

Question 55

Can I bill in multiple currencies?

Accepted Answer

Yes, multi-currency invoicing is available from Pragati for exports and overseas clients.

Question 56

Can I give discounts per line item?

Accepted Answer

Yes — apply a discount per line or on the whole invoice; the tax and totals adjust automatically.

Question 57

Does it print to a thermal printer?

Accepted Answer

Yes — POS supports 80mm thermal receipts as well as A4/A5 PDF invoices.

Question 58

Do I need to understand debit and credit?

Accepted Answer

No — MGH Books handles double-entry behind the scenes. You see plain-language ledgers and reports.

Question 59

Can I post a manual journal entry?

Accepted Answer

Yes, from Samridhi — for adjustments your CA asks for (provisions, prepaid expenses) with a note and audit trail.

Question 60

What is a ledger?

Accepted Answer

A ledger is simply the running history of one account, customer or supplier — every entry and the balance. Click any number to see what's behind it.

Question 61

Does it track expenses by category?

Accepted Answer

Yes — tag expenses (rent, transport, salaries) so they flow into your P&L under the right head.

Question 62

Can I see customer-wise outstanding?

Accepted Answer

Yes — each party's ledger shows exactly what they owe, with ageing and reminders.

Question 63

How is my stock valued?

Accepted Answer

On FIFO or weighted-average, so your stock value reflects real costs and feeds your balance sheet correctly.

Question 64

Can I transfer stock between locations?

Accepted Answer

Yes — stock transfers between warehouses are recorded with a full audit trail.

Questions, answered

Getting Started

Billing & POS

Accounting

Inventory

Manufacturing

Payroll

GST

Compliance & Tax

Reports & BI

AI

Integrations

Pricing & Account

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