Login & Your Account

Your MGH Books account is the front door to your whole business — one email and password that unlocks your invoices, parties, stock and reports. This guide takes you gently through creating it, getting in, and what to do when something doesn't go to plan. No jargon left unexplained.

Read this first — how your account works

If you've ever used WhatsApp or Gmail, this will feel familiar. A few plain truths that make everything else click:

• One account = your business. When you sign up, MGH Books creates a private workspace that holds all your data. You get back into it with your email and password.
• A one-time code (OTP) keeps it yours. At sign-up — and, if you switch it on, at login — a 6-digit code is emailed to prove the account is really you. It's a safety net against someone else getting in.
• It works offline after the first login. The very first time, you need internet so the server can recognise you. After that you can keep billing even with no signal; it syncs when you're back online.
• Your email is your lifeline. Both the sign-up code and any password reset go to your email — so use an address you can actually open.

Before you start

• 📧 A working email address you can open right now (for the code).
• 📱 Your business name and a mobile number (10+ digits).
• 🔑 A password of at least 8 characters — mix letters and numbers so it's hard to guess.

Step 1 — Open MGH Books

Open the app in your browser (or the installed app). You arrive at the Login screen. Notice the two tabs at the top: Login (for returning users) and Create Account (for first-timers).

📸 SHOT GS-01The login screenCapture the opening screen showing the Login / Create Account tabs, the Email and Password fields, and the "Forgot password?" link.help-shots/gs-01-login-screen.png

Step 2 — Create your account

Tap Create Account and fill the form. Here's every field, what to type, and the rules the app checks:

Tap Create Account. A 6-digit code is emailed to the address you entered.

📸 SHOT GS-02Create Account formCapture the registration form with all six fields filled with sample (non-real) data.help-shots/gs-02-register.png

Step 3 — Verify your email

Now check your inbox for a 6-digit OTP and type it in. A few things to know so the timer doesn't stress you:

• The code expires in 5 minutes — if it lapses, just request a new one.
• No email after a minute? Check Spam/Junk. Still nothing? Wait for the Resend OTP timer, then tap it.
• Enter the latest code if you requested more than one — older codes stop working.

Verify, and you're in — straight into Company Setup.

📸 SHOT GS-03Email OTP verificationCapture the "Enter 6-digit OTP" screen with the resend timer visible.help-shots/gs-03-otp.png

Step 4 — Logging in (returning users)

Already have an account? On the Login tab, type your Email and Password and tap Login. If your account has two-step verification switched on, you'll get one more screen:

📸 SHOT GS-04Logging inCapture the Login tab with Email + Password filled and the Login button.help-shots/gs-04-login.png

Step 5 — Forgot your password? (it's okay, it happens)

1. Tap "Forgot password? Reset via OTP"

   It's right under the login fields.

2. Enter your registered email

   The address you signed up with. A reset code is emailed to it.

3. Enter the code + a new password

   Type the OTP, then a new password (min 8 characters) and confirm it.

4. Log in fresh

   Use your new password on the Login tab. Done.

📸 SHOT GS-05Reset password via OTPCapture the reset flow — the registered-email entry and the "enter OTP + new password" screen.help-shots/gs-05-reset.png

Real situations (and exactly what to do)

📖 Priya signs up for the first time

Priya runs a boutique. She taps Create Account, enters her shop name, email and a password, and hits create. A code lands in her Gmail within a few seconds; she types it in and is taken to set up her business. Total time: under two minutes.

📖 Ramesh moves to a new phone

Ramesh got a new phone. He opens MGH Books, taps Login, enters the same email and password he always used — and everything is there, because his data lives in his account, not on the old phone. (The first login on the new phone needs internet.)

📖 Anjali can't remember her password

Anjali tries twice, then uses Forgot password? Reset via OTP, gets a code by email, sets a new password, and is back in — without contacting anyone.

Words you'll see, in plain language

Troubleshooting — if something goes wrong

Stay safe — good habits

• Use a password you don't use elsewhere; mix letters and numbers.
• Keep access to your sign-up email — it's how you recover the account.
• On a shared computer, log out when you're done.
• If two-step verification is available and your data is sensitive, turn it on.

Frequently asked questions

Do I have to pay to create an account?

No. Creating an account and the Shuruat plan are free, with no card. You can upgrade later — see Plans & Billing.

Can I use the same account on my phone and computer?

Yes — log in with the same email/password anywhere; your data syncs. How many devices/users are allowed depends on your plan.

I run two businesses — do I need two accounts?

Higher plans support multiple companies under one login (Unnati up to 3, Shakti up to 30). On the free plan you manage one company.

Will I lose my data if I clear my browser?

Your data also syncs to the secure server once you're online, so logging in again restores it. Keep a habit of staying connected periodically so sync runs.

Is my data safe?

Connections are encrypted and your password is never stored in a readable form. See the Backup & Data guidance for more, or ask us directly.

📸 Screenshot capture checklist

Drop each PNG into help-shots/ with the exact filename and it appears automatically in place of the placeholder.

Tip: blur any real email address or OTP before publishing the screenshots.